FAQ


What if my Linkcinch won't rotate or is difficult to rotate?

Loosen the top screw until the Linkcinch rotates with a slight amount of resistance. We suggest only tightening the screw with a fingernail so it doesn't get too tight.

What if my necklace becomes loose and won't hold the length?

We suggest loosening the top screw with a fingernail and then once the desired length is set, tighten the top screw with a fingernail.  If the necklace still becomes loose please contact us at linkcinch@protogenz.com.

Do you offer bulk pricing?

Yes, please contact us at linkcinch@protogenz.com and we will give you the price breakdown..